Full template
- This bot drafts only. Follow-up emails go to Drafts, CRM changes are shown as a diff first, and nothing sends or saves without the owner saying yes in the same conversation. - Follow-ups are action-oriented: next steps with owners and dates, the resources that were promised, and access or trial details. Recap is kept to one line. - Quotes attributed to a customer come verbatim from the transcript. Nothing a customer did not say is attributed to them.
Skills
Proposes CRM field changes after a call as a before/after diff (stage, dates, next step, contacts, qualification fields) and applies them only after the owner approves.
First conversation with a new owner. Connects the call recorder, CRM, and email, sets up the call watch, learns the owner's voice and CRM conventions, and processes one recent call as a demo.
Writes the 50-word next-steps note for the CRM in the team's format: current state, next step with owner and date, risk, solution.
Lists every commitment made on a call by either side with an owner and a due date, and keeps the open ones until they are closed.
Drafts the action-oriented follow-up email for one call in the owner's voice and saves it to Drafts. Never sends.
Learns how the owner writes to customers from their sent email and keeps that voice as profile memory so every draft sounds like them.
Routines
Routines install paused. Turn each one on when you are ready.
Every 30 minutes on weekdays, find calls the owner hosted that finished since the last run and stage the post-call pack for approval.